Introduction

These Terms of Sale govern the sale of products by ETSA Chemical Group. By placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

Ordering

  • Placing an Order: Orders can be placed online through our website or by contacting our sales team. Ensure that all provided information is accurate to avoid delays.
  • Order Confirmation: Upon placing an order, you will receive a confirmation email with the order details. Please review the information and contact us immediately if there are any discrepancies.

Pricing and Payment

  • Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include taxes, shipping, and handling charges, which will be detailed in the invoice.
  • Payment Terms: Payment terms will be specified in the invoice. We accept various payment methods, including bank transfers and credit cards.
  • Late Payments: Late payments may incur additional charges. Failure to pay may result in order cancellation or delays in future orders.

Shipping and Delivery

  • Shipping Methods: We offer multiple shipping options. Shipping costs will be calculated based on the weight, dimensions, and destination of the order.
  • Delivery Time: Delivery times vary depending on the shipping method and destination. We strive to process and ship orders promptly.
  • Risk of Loss: Risk of loss passes to the customer upon delivery of the products to the carrier. Ensure to inspect the products upon arrival and report any damages immediately.

Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, contact us within [number] days of receipt. Returns are subject to approval and must comply with our return policy.
  • Refunds: Approved returns will be refunded to the original payment method. Refund processing may take [number] business days.
  • Non-Returnable Items: Certain items may not be eligible for return. These will be specified at the time of purchase.

Warranty and Liability

  • Product Warranty: Our products come with a warranty against manufacturing defects. Warranty terms and periods vary by product and will be specified at the time of purchase.
  • Limitation of Liability: ETSA Chemical Group is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Compliance and Safety

  • Regulatory Compliance: Customers are responsible for ensuring that the use of our products complies with all applicable local, state, and federal regulations.
  • Safety Information: It is essential to follow all safety instructions and guidelines provided with our products. Ensure that all users are aware of and understand the proper handling and usage procedures.

Governing Law

These terms are governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [your jurisdiction].

Changes to Terms of Sale

ETSA Chemical Group reserves the right to modify these Terms of Sale at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly.