Introduction
ETSA Chemical Group is committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the practices described in this statement.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name
- Address
- Email address
- Phone number
- Payment information
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and the duration of your visit
How We Use Your Information
Personal Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your orders and inquiries
- Provide customer support
- Improve our products and services
- Send promotional materials and updates (if you have opted in to receive them)
Non-Personal Information
Non-personal information is used to:
- Analyze website traffic and usage patterns
- Improve the functionality and content of our website
- Ensure the security of our website and services
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure servers
- Encryption of sensitive information
- Regular security assessments
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate or incomplete information
- Request the deletion of your personal information (subject to certain conditions)
- Opt-out of receiving promotional communications from us
To exercise these rights, please contact us using the information provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Changes to This Privacy Statement
ETSA Chemical Group reserves the right to update or modify this Privacy Statement at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicates your acceptance of the revised Privacy Statement.